STIL have added a handling fee to the face value of each ticket. This fee covers the cost of making

The total amount that my Visa was charged was 922.85 but when I picked up my tickets yesterday the face value of all 12 tickets southwest airlines tickets came to a meagre £632. This means that STIL added on a whopping southwest airlines tickets 46% to the price of the tickets!
STIL have added a handling fee to the face value of each ticket. This fee covers the cost of making this facility available (including website and software charges, southwest airlines tickets travel, administration, wages and processing fees), southwest airlines tickets and as a result southwest airlines tickets the face value of the tickets will not equate with the amount charged. Any income, which remains at the end of this project, once all costs have been paid, will be returned to the NZRU to assist with the development of Rugby in New Zealand.
If we assume that our tickets are the average price then STIL is making roughly £25 per ticket. If we also assume that they have 5000 tickets per game to sell then they will have 25000 tickets which means that they will take £625,000 or 1,766,519 New Zealand Dollars (today s exchange rate is 2.826) to perform the duties mentioned southwest airlines tickets above.
So NZRU get nearly ONE MILLION NEW ZEALAND DOLLARS for the development of NZ rugby which is good. And it costs STIL nearly ONE MILLION NEW ZEALAND DOLLARS to sell Kiwis in the UK tickets to 5 games of rugby .
1. NZRU should have a regular (two yearly?) and transparent tender process for the job of selling UK tour tickets southwest airlines tickets to New Zealanders in Europe. This will minimise the cost and maximise any revenue for NZRU.
2. NZRU should make a clear statement about what percentage is to be added to the tickets and how much of that money goes to the development of New Zealand rugby. I am sure that most Kiwi fans won t mind contributing to the ABs via their tickets especially given the economic pressures NZ faces from European teams. The key thing is that NZRU should be open and honest about it so that the fans don t feel scammed or ripped off.
A friend of a friend (NZ is a small country) helped me get this issue brought to the attention of New Zealand s biggest daily newspaper. They ran this story titled Fans put hard word on NZRU over agent s ticket charges on the eve of the All Black match against England at Twickenham.
It ll be interesting to see what happens from here. NZRU clearly don t know what is going on in their own back yard and millions of dollars have been wasted over the last few years leaving fans feeling bitter and ripped off (see the comments below). What will NZRU do?
All Blacks autumn international tickets have gone on sale through STIL. The cheapest tickets available to the worst seats at Twickenham were roughly 100 meaning that STIL are still adding a 100% markup to All Black tickets . The STIL website terms and conditions now says this:
STIL have added a handling fee to the face value of each ticket. This fee covers the cost of making this facility available (including website and software southwest airlines tickets charges, travel, administration, wages and processing fees), and as a result the face value of the tickets will not equate with the amount charged. Any income, which remains at the end of this project, once all costs have been paid, will be returned to the NZRU to assist with the development of Rugby in New Zealand.
But there still isn t any indication as to how much of the hundreds of thousands of dollars added to All Black tickets by STIL are returned to the NZRU to assist with the development of Rugby in New Zealand.
As an example I was charged NZD $300 for 8 x Cat 1 at Twickenham that at a generous exchange rate equates to £120 per person for tickets that hold a FV 0f £71. To add to this we are placed in the corner behind southwest airlines tickets the goal which to every supporter in the world, works out to be Cat3 at best.
Naturally I sent a mail to the NZRU asking how there licensed distributor was available to charge ticket tout prices. Unfortunately this has been forwarded onto STIL who choose to leave a nasty voicemail suggesting they have FEDEX collect all the tickets and a refund organised.
southwest airlines tickets I have since responded to the Union suggesting that they have a duty to look after all All Black supporters southwest airlines tickets this means providing tickets to matches at Face Value. If STIL s overheads are to high the license should either be removed or the costs absorbed by the union instead of being passed on to the fans.
If costs are getting out of hand maybe the employees from STIL should have cancelled their trips to London and just mailed out all the tickets. What does a business class ticket and 5* hotel cost these days.
I feel your pain, but at the end of the day nobody holds a gun to my head to attend sporting southwest airlines tickets contests. I made a conscious decision years ago that it was more affordable for me to watch the big expensive matches on TV. I attend games that I can afford. I would urge every other rugby fan to do the same. If the people running these operations see a fall-off in ticket sales, and if they hear feedback from their inevitable surveys, they ll wise up quickly and realise they have priced themselves beyond not only the middle class rugby fan, but the ones with fat wallets too. Don t reward them and permit them to roll over you. Penalize them. And don t do it with just a warning. Give them a yellow card. And if they don t change their behaviour, show them a red card and stop going. The only thing these people southwest airlines tickets understand is your pocketbook.
The tickets that I purchased were labelled category 1 on the website. However, I can confirm that the seats were not of category 1 quality. I feel this is equivalent to false advertising. The seats are behind the goal posts far from a category 1 tier in any other sales system. I went to some world cup games and the tickets I have purchased are equivalent of category 3 certainly not category 1.
I was disgusted by STIL s mark up and poor distribution southwest airlines tickets if based in London (think you had to pick the tickets up from them during working hours on only two specific days). One would think with the extra charge on the ticket they could have personally delivered southwest airlines tickets it with a dozen speights to go
Myself and many mates living in London did not buy tickets from STIL out of principle and would rather southwest airlines tickets watch it in a pub than give money to these fools. NZRU should clean up their act and make these charges and tender process transparent. We all want to see the money going back to kiwi rugby to keep it being tops in the world.
I purchased a ticket for the Cardiff game which cost £63.49. Only on receipt did I realise the face value was £40.00 That s a 58% mark up. I know people who purchased several tickets and felt very uncomfortable asking southwest airlines tickets for payment from people when the tickets clearly stated £40.00.
southwest airlines tickets Generally southwest airlines tickets in the UK a ticket processing fee of around £5 per ticket is charged, and perhaps postage of around £5 depending on how it is posted. This is the absolute top range of cost. I picked up my ticket from NZ house, which would have required minimal rental. There were hundreds of tickets there for pick up. Assuming AFTER £10 of costs were taken out, the profit per ticket would have been NZD40.
southwest airlines tickets Furthermore, the majority of STIL seats were in the nosebleed section of the stand. So I paid 58% more, and after having to take personal time out to pick the ticket up, ended up being in one of the furtherest seats from field.
I m all for people making a profit but I feel ripped off and will be taking my chances with the general public next time if STIL are involved. Also, yes, NZRFU have a duty of care to fans. NZ is attempting to make ticket scalping illegal for the RWC in 2011, in principle, how is this any different?
I agree, I purchased tix last year through Stil for AB s England, and got ripped off as per all the info above. And to think they arrest scalpers, but these criminals, with the support of the NZRFU fleece the fans. Shame shame shame.